PRIVACY POLICY
- Basics
This privacy policy applies to all individuals who use the services of Avusturya Cenaze Interkulturalität-Unterstützung (hereinafter referred to as CENAZE FONU). We hereby inform you about the type, scope, and purpose of the collection and use of your personal data by our company. We respect your privacy and are committed to complying with the legal requirements for the processing of your personal data (EU Regulation No. 679/2016 (GDPR), DSG 2000, DSG 2018, and TKG 2003). All your personal data is processed on this basis.
The data controller responsible for data processing is BESTATTUNGSFONDS, Rotenhofgasse 13, 1100 Vienna.
Our data protection coordinator is Mürüvet Bicakci (office@bestattungsfonds.at, +4312366060119).
By using our services and giving consent in accordance with this policy, you confirm that you have reached the age of 14 and are able to give lawful consent, or that you already have the effective consent of your legal guardian or guardian.
- Information in accordance with Art 13 GDPR
Your personal data, in particular
– Your master data (name, first name, address, date of birth, email address, telephone number),
– Data on payment methods and related to payments, in particular with EC cards, credit cards, and bank cards,
– Special categories of data such as health data and information regarding marriage/partnership/children,
are required for our services. Therefore, we store, process, and, if necessary, transfer this data to third parties – including service providers in third countries as contract processors for funerals or repatriations – for these purposes.
We do not use profiling or automated decision-making.
The duration of storage is based on the duration of our business relationship and, in addition, on the applicable legal retention obligations. We emphasize that in the case of regular cooperation, we strive to know your customer preferences that have already been transmitted to us so well that we can continuously and permanently satisfy you with our best possible customer service.
- Our websites
When you visit our website, your access data is automatically collected and stored. This access data may include the accessed page, the viewed files, the date and time of access, the user’s IP address, data of the accessing computer, in particular the browser and operating system used, as well as the amount of data transferred and the message of successful access. We use this access data for internal statistical purposes in order to ensure the security of our services and to optimize our offering. In the event of suspected unlawful activity, the access data will be evaluated for the purpose of preserving evidence.
By entering your personal data into one of our contact forms, you agree to the transmission, storage, and processing of this data by us for the duration of the support of this specific inquiry. This applies in particular to your inquiries via contact form, chat, and emails that you send to us. We need this data to process your request and in these cases also store your IP address for the purpose of preserving evidence. The data will be stored as long as this is necessary for the support of any additional or subsequent questions asked by you or us.
No other data is requested and stored on our pages anadolu-bestattung.at that we do not also collect in stationary sales. The same provisions regarding storage and deletion apply here.
The legal bases for these data processing are your consent, our pre-contractual and contractual obligations to you, our legitimate interests and legal obligations of all kinds, and § 96 TKG.
- Content
The content on our website has been created with great care and has been thoroughly checked. However, we cannot guarantee the timeliness, accuracy, and completeness of the provided information. Claims for damages due to the use or non-use of the information or due to the use of incorrect or incomplete information are excluded. All offers are subject to change and non-binding. We reserve the right to change, supplement, delete, or temporarily or permanently discontinue parts of the website without separate notice.
The content and programming of our website are protected by copyright and related rights. Any reproduction – even in part – and public reproduction, in particular the copying of texts, graphics, and photos, is prohibited without our prior written consent.
- Disclosure to third parties / Obligations of contract processors
Under certain circumstances, we may disclose your personal data
– within the group, taking into account the permissible purposes of use,
– to contract processors (e.g. for our electronic advertising in the form of newsletters) who have committed themselves to complying with the applicable data protection standards vis-à-vis us, or
– to third parties who must be consulted for the provision of the services you require (e.g. funeral companies, authorities).
If compliance with European data protection standards is not possible – for example because standard contractual clauses, adequacy decisions, or certifications are not guaranteed in the specific case – we will inform you in a timely manner and also obtain the necessary consents from you. For further information, please contact us at office@bestattungsfonds.at.
- Cookies and tracking services
We use cookies, which are small text elements used to store information in web browsers. Cookies are recognized and stored on your next visit to our website, significantly speeding up loading times and making it more convenient for you to use our services. The information recognized and stored by cookies serves to identify you, but also to analyze your user behavior. They are stored on the server of the respective provider, which has committed itself as a contract processor to complying with the applicable data protection standards.
After you have visited our website, cookies remain stored on your device unless you refuse this from the outset or actively delete cookies. Disabling cookies can impair the functionality of our websites for you. You can also prevent the storage of cookies by adjusting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all functions of our website to their full extent. In addition, you can prevent the transmission of the data generated by the cookie about your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available on the website google.com. However, the plugin is only available for certain browser programs.
On our website, we also use third-party content to make our online presence as informative and convenient as possible for you. This includes, for example, Google Maps, RSS feeds, or YouTube. For technical reasons, these third-party providers receive your IP address. We have no influence on the use of this data by the third-party provider. In this regard, we refer to the privacy policies of the respective providers.
- Google Analytics
This website uses “Google Analytics,” a web analytics service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA), to analyze website usage. The service uses “cookies” – text files that are stored on your device. The information collected by the cookies is normally sent to a Google server in the USA and stored there.
IP anonymization is enabled on this website. The IP address of users is shortened within the member states of the EU and the European Economic Area. This truncation eliminates the personal reference to your IP address. As part of the agreement on commissioned data processing that the website operators have concluded with Google Inc., Google uses the collected information to evaluate website usage and activity and provides services related to internet usage.
You have the option to prevent the storage of cookies on your device by making the appropriate settings in your browser. However, we cannot guarantee that you will be able to access all functions of this website without restrictions.
You can find further information on data usage by Google Inc. at https://support.google.com/analytics/answer/6004245?hl=en.
- Use of social media plugins
This website uses Facebook social plugins, which are operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). You can recognize the plugins by the Facebook logo or the terms “Like,” “Gefällt mir,” or “Share” in the colors of Facebook (blue and white). Information about all Facebook plugins can be found at the following link: https://developers.facebook.com/docs/plugins/.
The plugin establishes a direct connection between your browser and the Facebook servers. The website operator has no influence on the nature and extent of the data that the plugin transmits to the Facebook Inc. servers. Information on this can be found here: https://www.facebook.com/help/186325668085084
The plugin informs Facebook Inc. that you, as a user, have visited this website. It is possible that your IP address will be stored. If you are logged into your Facebook account during your visit to this website, the mentioned information will be linked to your account.
If you use the functions of the plugin – such as sharing a post or “liking” – the corresponding information will also be transmitted to Facebook Inc.
If you wish to prevent Facebook Inc. from linking this data to your Facebook account, please log out of Facebook before visiting this website.
Furthermore, this website uses the “+1” button from Google Plus. This is operated by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). When you visit a page that contains the “+1” button, a direct connection is established between your browser and the Google servers. The website operator therefore has no influence on the nature and extent of the data that the plugin transmits to Google Inc. If you click on the “+1” button while logged into Google+, you will share the content of the page on your public profile.
According to Google Inc., personal data is only collected when you click on the button. Even for logged-in Google users, the IP address is stored, among other things. If you do not want Google Inc. to store this data and link it to your account, please log out of Google before visiting this website.
You can find information about the “+1” button at https://developers.google.com/+/web/buttons-policy.
Our website also uses so-called social plugins (“plugins”) from the online service Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). The plugins are marked with an Instagram logo, for example in the form of an “Instagram camera.” An overview of the Instagram plugins and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges.
When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to Instagram’s servers. The contents of the plugin are transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged into Instagram. This information (including your IP address) is transmitted by your browser directly to an Instagram server in the USA and stored there.
The purpose and scope of the data collection and the further processing and use of the data by Instagram, as well as your rights and settings options for privacy protection, can be found in Instagram’s privacy policy: https://help.instagram.com/155833707900388/.
- Contact
You can request information about your personal data stored by us free of charge at any time. As the data subject, you also have the right to withdraw, obtain information, delete, correct, restrict, and transfer your personal data, unless there is a statutory retention obligation on our part.
For more information about your rights as a data subject, please contact us at office@bestattungsfonds.at or +4312366060119. We will be happy to assist you. For complaints, the Austrian Data Protection Authority (DSB), Wickenburggasse 8-10, 1080 Vienna, is the supervisory authority.
- User rights: information, correction, and deletion
As a user, you have the right to request free information about the personal data we have stored about you. As long as your request does not conflict with any legal obligation to retain data (e.g. data retention), you have the right to have incorrect data corrected and to have your personal data blocked or deleted.
- Miscellaneous
We have implemented organizational and technical security measures, which we continuously evaluate and adapt if necessary, to protect your personal data stored and processed by us.
We reserve the right to change this privacy policy at any time to reflect new developments. The new version shall apply from the time it is made available on our website. The current version of the privacy policy is available at any time at, our imprint under https://www.bestattungsfonds.at/kontakt/.
